FHI360 Senior Communications Manager, Social Marketing & Communication in Washington, District Of Columbia

The Social Marketing and Communication (SMC) department has distinctive competence in a science-based approach to social marketing and communication to address public health and other challenges in the United States. SMC currently implements a diverse portfolio of social marketing, public relations, communication, and training and technical assistance projects in the U.S. that are funded by the Centers for Disease Control and Prevention, the National Institutes of Health, private associations, and foundations. In the past decade, our team has worked on issues such as diabetes, emergency and pandemic preparedness, obesity prevention, sexual health, HIV/AIDS, cancer, asthma, immunizations, violence prevention, access to health care, and tobacco control and cessation.

Job Summary / Responsibilities:

The Senior Communications Manager will manage the day-to-day activities of the National Diabetes Education Program (NDEP) contract. This includes overseeing the project team; tracking all project tasks, activities, and timelines; and working directly with the client. The Senior Communications Manager will plan, direct and coordinate activities for NDEP to ensure that goals and objectives are accomplished within the prescribed time frame and funding parameters, as well as support the Project Director with strategic planning. He/she will provide significant project management and technical support.

The National Diabetes Education Program (NDEP) is a joint initiative CDC and NIH to improve the management of and outcomes for people with diabetes, promote early diagnosis, and prevent or delay the onset of type 2 diabetes. In the 20 years of its existence, NDEP has developed more than 200 public and private partners, including state and local health departments, community-based organizations, businesses and worksites, members of the diabetes healthcare team (such as pharmacists, mental health professionals, and podiatrists), and professionals or lay people (e.g. Community Health Workers, faith-based educators). CDC/NDEP has a particular focus on addressing populations experiencing health disparities. For more information, visit www.cdc.gov/diabetes/ndep

Major Responsibilities:

  • Plans, directs and coordinates activities for NDEP to ensure that goals and objectives are accomplished within prescribed time frame and funding parameters.

  • Manage the day-to-day operations of NDEP, including tracking the progress of communication, partnership, and research/evaluation activities.

  • Oversee and provide quality control for the work of a project team of 12-15 staff.

  • Provides leadership to the project team, ensuring clarity over plans and priorities, encouraging effective team-work.

  • Conduct project planning activities, including developing project plans, timelines and budgets.

  • Assist the project director with strategic planning activities.

  • Collaborate with team members to identify client needs and generate innovative ideas to engage key audiences.

  • Provides technical input into translating research into persuasive communication products.

  • Ensures timely implementation and monitors project activities against work plans.

  • Coordinate with graphic designers, subcontractors, researchers, other team members and partners, and clients to establish workflows and timelines.

  • Contributes actively to business development efforts.

  • Supports performance management and professional development of direct reports, including ongoing feedback, coaching, and career support.


  • Bachelor's degree with 8 or more years of project management experience; master’s degree preferred.

  • Knowledge of communication, marketing, public relations, advertising, promotion, or other communications methods.

  • Experience working in diabetes prevention and/or management a plus.

  • Experience with supporting communication projects for U.S. Government clients or health related non-profit organizations. Past experience working on communication projects for CDC a major plus.

  • Demonstrated knowledge of health communication and/or social marketing principles.

  • Demonstrated experience in translating public health science into persuasive copy for consumers and professionals.

  • Demonstrated writing and editing experience.

  • Strong program/project management skills with demonstrated experience in leading and managing complex projects.

  • Demonstrated strategic planning, performance management and staff development experience.

  • Ability to meet deadlines and work on multiple projects simultaneously.

  • Ability to solve problems quickly and creatively.

  • Ability to work independently and as part of a team, prioritize, and competently manage a variety of activities with multiple deadlines.

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Please click here to continue searching FHI 360's Career Portal.FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research, technology, communication and social marketing — creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries and all U.S. states and territories.

As we evolve to meet the challenges of the future, we stand committed to the principles that have guided our organization for the last 40+ years. Our work continues to be grounded in research and science, strengthened by partnerships and focused on building the capacity of individuals, communities and countries to succeed.