fhi360 Intern, ISS Service Desk in Washington, District Of Columbia

Provides entry level support of desktop and multi-user operating systems, hardware and software, including installation, configuration, maintenance, and support of infrastructure, software and network systems. In addition, the successful candidate will serve as a Service Desk resource on special projects.

Prefer full time (40 hours/week) availability for first 10-12 weeks but can work with student's schedules.

Job Summary / Responsibilities:

  • Provides technical support in the implementation and maintenance of electronic communication and information systems.

  • Provide support of Microsoft office programs and other software programs.

  • Ability to analyze and interpret data and prepare reports.

  • Inventory equipment for asset management

  • Perform other duties as assigned.

  • Under close supervision, an intern will perform entry level professional duties of moderate difficulty providing the opportunity for professional training in various functional areas throughout the company.

Qualifications:

  • Associate’s Degree or its International Equivalent, working toward Bachelor's Degree in Information Technology related field.

  • Requires intern to have at least 2 yrs. of college experience.

  • Basic working knowledge of fundamental concepts, practices and procedures with information systems.

  • Excellent oral and written communication skills.

  • Ability to perform basic Project Management responsibilities.

  • Ability to manage high volume work flow with minimal supervision.

  • Ability to manage small projects and daily activities.

  • Demonstrated problem solving and organizational skills.

  • Articulate, professional and able to communicate in a clear, positive manner with clients and staff.

  • Must be able to read, write and speak fluent English

Pay: $15.00/hr

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.We offer competitive compensation and an outstanding benefit package. Please click here to visit FHI 360's Career Center for a list of all open positions.FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Please click here to continue searching FHI 360's Career Portal.FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research, technology, communication and social marketing — creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries and all U.S. states and territories.

As we evolve to meet the challenges of the future, we stand committed to the principles that have guided our organization for the last 40+ years. Our work continues to be grounded in research and science, strengthened by partnerships and focused on building the capacity of individuals, communities and countries to succeed.